Four examples of what a disciplined engineering process turns into on the ground. Each summary below is the short version — click through for the full case study.
A national diner chain with strong breakfast sales wanted to grow traffic in other day-parts without sacrificing the consistency guests expected.
A convenience store chain wanted to expand its food and beverage program without growing labor costs.
A high-volume bakery café with a loyal lunch following was still losing money — an oversized facility and high labor costs were eating the margin.
A bagel-focused quick service concept wanted to expand beyond bagels without sacrificing speed of service.
Client identities above are kept confidential, consistent with FPG's standard practice — the case studies describe the concept category and the result, not the brand name. For the brands Mark has worked with directly, see Projects Served.
Every engagement starts with an initial assessment — directly with a Principal.
Request a Consultation